As your property management team we would like to welcome you into the community! Thank you for choosing Richmond Hills apartments to call home. The purpose of this website is to provide valuable resident information regarding your lease and caring for your home.

Residents, you can now make rental payments from the resident portal, as well as submit maintenance requests and other questions to management. Please visit our FAQ page for answers to some of our most common tenant questions.

Richmond Hills is committed to providing friendly and helpful service to all residents. Our team members play specific roles to best service your needs. Give us a call or come down to the office any time you have a question or concern, someone from our team will be happy to help!

We look forward to working with you.

Trillium Management MSV & Richmond Associates


For a medical or safety emergency call 911. For a property emergency (no heat, significant water leak, etc.) please call (866) 726-9585. Please explain your request to the on-call receptionist and someone from our maintenance staff will contact you as soon as possible. Please submit all non-emergency requests through the tenant portal or by calling our office at (616) 453-9174.

Need to pay your rent?

Pay Rent Online

Have a maintenance related issue?

Service Request